📊

Shieldlix ITSI

Monitor business-service health with KPI trees, topology mapping, root cause analysis, and episode management.

Architecture

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Technology Stack

Rust
Core runtime — memory-safe, zero-cost abstractions, no garbage collector
Axum
HTTP framework — type-safe routing, tower middleware, WebSocket support
Tokio
Async runtime — work-stealing scheduler, millions of concurrent I/O operations
ClickHouse
Columnar analytics — real-time KPI aggregation, historical trend queries
Graph Engine
In-memory dependency graph with BFS-based downstream impact analysis
Kafka
Event streaming — notable event pipeline, episode correlation triggers
Next.js 16
React 19 SSR/SSG — streaming, server components, optimistic UI
React 19
UI framework — concurrent rendering, transitions, Suspense

Core Features

🏥

Service Management

CRUD services with tier (Business/Application), environment, owner, tags. Track health scores per service.

📊

KPI Trees

Create KPIs with queries, thresholds (warning/critical), weights. Compute health from KPI rollup.

🗺️

Service Topology

Dependency graph with nodes and edges. Compute downstream impact for any service failure.

🔍

Root Cause Analysis

Automated RCA based on health scores and dependency graph. Identify the root cause service.

🎬

Episodes

Group notable events into episodes with probable root cause, impact summary, and assignee.

⚠️

Notable Events

Create and track operational notables with deduplication keys and severity-based routing.

🔧

Maintenance Windows

Suppress notables during planned maintenance. Define start/end times and suppression scope.

📈

Reports

KPI compliance %, noise reduction %, RCA accuracy %, service health summaries.

Demo: Service Health

Checkout Service
Business
92
Payment Gateway
Business
78
Inventory API
Application
95
Auth Service
Application
45

How Shieldlix Compares

Feature
Shieldlix
Splunk ITSI
Datadog
PagerDuty
Pricing
Free. No per-service or per-KPI fees.
$2,000+/yr per ITSI license. Premium add-on.
$23/host/mo ($276/yr/host). Scales with hosts.
$21–$52/user/mo. Per-responder pricing.
Architecture
Rust backend + Next.js 16. Self-hosted, no lock-in.
Splunk ITSI add-on. Requires Splunk Enterprise.
Cloud SaaS. Agent-based infrastructure.
Cloud SaaS. Integration-driven.
Service Health
Weighted KPI rollup with threshold-based status
Service health with KPI aggregation
Service catalogs with SLO tracking
Service dependencies with business impact
KPI Trees
Custom KPIs with queries, thresholds, weights
Multi-level KPI aggregation trees
SLO-based metrics with burn rate alerts
Business service metrics via integrations
Service Topology
Dependency graph with downstream impact analysis
Service map with topology visualization
Service maps with APM traces
Business service hierarchy
Root Cause Analysis
Automated RCA from health scores + dependency graph
Probable root cause from episode correlation
APM trace-based root cause analysis
Alert grouping with probable cause
Episodes
Grouped notables with root cause, impact, assignee
Episode management with adaptive alert grouping
Incidents with correlation
Incidents with escalation policies
Maintenance Windows
Scheduled suppression with scope control
Maintenance windows with alert suppression
Scheduled downtimes for monitors
Maintenance windows for services
Deployment
Docker Compose + K8s. Self-hosted.
Requires Splunk Enterprise + ITSI app
Cloud SaaS. Agent install required.
Cloud SaaS. No infrastructure needed.
Noise Reduction
Episode correlation reduces alert noise
Adaptive alert grouping
Alert suppression rules
Intelligent alert grouping

Cost Comparison

Annual ITSI platform costs by service count. Shieldlix is always free.

Service Count
Splunk ITSI
Datadog
PagerDuty
Shieldlix
50 services
~$8,000/yr
$16,560/yr
$12,600/yr
$0
200 services
~$8,000/yr
$66,240/yr
$50,400/yr
$0
500 services
~$8,000/yr
$165,600/yr
$126,000/yr
$0

Monitor your services

Free forever. No credit card. No usage limits.

Datadog charges $23/host/mo. Shieldlix is free.